For: travelers who left an item at or near Incheon Airport. Information checked: 9 November 2026.

Start with where you last had it. An item left in a public terminal area, on an aircraft or airport transport, or in a duty-free area may have a different first contact. If the item is a bank card, secure it with your issuer immediately while you search.

Choose the first contact

  • Terminal public areas: Contact the Incheon Airport lost-and-found office, including for common areas of the transportation center and parking areas.
  • Aircraft: Contact your operating airline with the flight number and approximate seat or location.
  • Airport bus or train: Contact the company operating that specific service.
  • Duty-free area: The airport directs inquiries about personal belongings such as passports, wallets and phones to lost and found. For new overseas or duty-free purchases, it directs inquiries to customs. Check the airport page for the correct contact.
  • A checked suitcase did not arrive: Contact your airline; use our missing checked-bag guide.

The airport lists Terminal 1 lost and found on basement level 1, west side, at 032-741-3110 or 032-741-3114; Terminal 2 is on basement level 1, east side, at 032-741-8988 or 032-741-8989. Its listed hours are 07:00–21:30. Confirm current details on the official page before going. Items found in the duty-free area pass through customs before registration, which can take extra time.

Report promptly and prepare the details

Give the approximate date, time, terminal, place and a specific description. For a flight, have the flight number and seat ready. Contact the relevant office even if you do not see the item in the official found-item search. The airport says its office cannot locate or retrieve an item on your behalf.

Storage rules vary. The airport lists shorter periods for certain items and immediate disposal for some, including portable batteries and disposable e-cigarettes. Ask about your particular item rather than assuming a standard deadline. Give identifying information only through verified official channels; do not post passport images, card numbers or phone unlock codes publicly.

Before collecting

Ask whether the item is registered, where and when it can be claimed, which identification and registration number are required, and whether a representative or parcel delivery is possible. Restrictions and charges can apply; overseas delivery is not promised. If your flight is soon, tell the office your travel date.

For a lost card, use the card-loss checklist. For a missing passport, contact your own embassy or consulate for current travel-document instructions. We have not tested an item recovery; the holding office determines the current process.