Shopping & K-Beauty

Duty free shopping in Seoul: Best prices and process guide 2026

A complete guide to duty free shopping in Seoul including downtown stores, airport pickup processes, and 2026 tax refund limits to save up to 20%.

Duty free shopping in Seoul: Best prices and process guide 2026

Travelers often find themselves confused by the dual system of shopping in Korea: "Duty-Free" (Myeong-se-jeom) versus "Tax-Free" (Tax Refund). Understanding the distinction is the single most important factor in maximizing your savings. Duty-free shopping in Seoul allows international travelers to purchase luxury goods, cosmetics, and liquor without paying the import duties and local taxes that usually inflate prices by 10% to 40%. The process involves purchasing goods at designated downtown stores or online portals and picking them up at the airport gate upon departure, or buying directly at Incheon Airport.

The short answer: For the absolute lowest prices, use "Downtown Duty-Free" apps (Lotte, Shilla) to pre-order online using membership points, then pick up your sealed bags at the airport gate. For immediate use items like snacks or daily skincare, use the "Instant Tax Refund" system at stores like Olive Young.

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Key Takeaways

15 min readUpdated: 2026-02-07
  • 1Downtown duty-free stores (Lotte, Shilla) are generally 10-15% cheaper than airport stores due to membership discounts.
  • 2You must bring your passport and flight e-ticket number to enter downtown duty-free shops.
  • 3International brands bought downtown cannot be taken immediately; they must be picked up at the airport departure gate.
  • 4Korean local brands (cosmetics, ginseng) can often be taken immediately after purchase in downtown stores.
  • 5The 2026 instant tax refund limit at local shops is ₩1,000,000 per transaction.

The Difference Between Duty-Free and Tax-Free

Before diving into where to shop, it is critical to understand the mechanics of the two systems available in Korea. Many tourists lose money by mixing these up.

Duty-Free (Myeon-se)

"Duty-Free" refers to the exemption from all taxes, including VAT (Value Added Tax) and special consumption taxes (duties). This applies to specific designated stores:

  • Locations: Large department store branches (Lotte Main, Shilla Jangchung, Shinsegae Myeongdong), Incheon Airport, and Online Duty-Free apps.
  • Currency: Prices are usually listed in US Dollars (USD).
  • Process: You pay the tax-exempt price upfront.
  • Pickup: For non-Korean brands, you pick up the goods at the airport after immigration.

Tax-Free (Tax Refund)

"Tax-Free" refers to a refund of the 10% VAT included in the price of goods sold at regular local shops.

  • Locations: Olive Young, Nike, Adidas, independent boutiques, and regular department store floors.
  • Currency: Prices are in Korean Won (₩).
  • Process: You pay the full price (including tax) and get a refund either immediately (if the store offers it) or at the airport kiosk.
  • Pickup: You take the goods with you immediately.
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2026 Policy Update

As of January 2026, the ceiling for "Immediate Tax Refund" at local stores has been raised. You can now get an instant tax deduction at the register for purchases up to ₩1,000,000 (approx. $750 USD) per transaction, with a total trip limit of ₩5,000,000.

Downtown Duty-Free Stores: The "Big Three"

Seoul is unique because the best duty-free shopping doesn't happen at the airport—it happens right in the city center. The "Big Three" operators—Lotte, Shilla, and Shinsegae—operate massive multi-story retail spaces that function like luxury department stores but are exclusively for travelers.

Why shop downtown instead of the airport?

  1. More Stock: Downtown stores have larger inventories than airport kiosks.
  2. Less Rush: You can browse leisurely without worrying about missing your flight.
  3. Better Discounts: Downtown stores offer membership cards (silver/gold) that provide an additional 5-15% discount on top of the tax exemption.

1. Lotte Duty Free (Main Store, Myeongdong)

This is the flagship. Located on floors 9 through 12 of the Lotte Department Store in Myeongdong, it is the busiest duty-free store in the country. It connects directly to the Lotte Hotel Seoul.

Shopping Mall

Lotte Duty Free Main Store(롯데면세점 명동본점)

4.7
$$$
📍
Address
30, Eulji-ro, Jung-gu, Seoul (Lotte Department Store, Floors 9-12)
🕐
Hours
09:30-20:00 (Daily)
🚇
Getting There
Euljiro 1-ga Station (Line 2), Exit 7
✨ Highlights
Largest Luxury SelectionStar AvenueDirect Hotel Access
💡 Insider Tip: Visit between 09:30-10:30 AM on weekdays to avoid massive tour groups.

What to expect:

  • Floor 9: Cosmetics and Perfume (The chaos zone). Expect queues for top brands like Chanel, Dior, and Sulwhasoo.
  • Floor 10: Luxury Watches, Jewelry, and Korean Cosmetics.
  • Floor 11: High-end Fashion (Gucci, LV, etc.).
  • Floor 12: Alcohol, Cigarettes, and Customer Service.

If you are staying in the area, check out our guide on accommodation near traditional markets to be within walking distance of Myeongdong's shopping hub.

2. The Shilla Duty Free (Seoul Store)

Located in Jangchung-dong, near the Shilla Hotel, this is a standalone building dedicated entirely to duty-free shopping. It is generally less chaotic than Lotte Myeongdong and offers a more premium "resort" shopping experience.

  • Vibe: Sophisticated, spacious, and upscale.
  • Transport: They offer free shuttle buses from Myeongdong and Dongdaemun.
  • Rooftop: There is a lovely rooftop garden and cafe to relax in after shopping.

3. Shinsegae Duty Free (Myeongdong)

Located in the Shinsegae Department Store Main Branch, just a 5-minute walk from Lotte. The interior is stunning, featuring a massive kinetic art installation (the "Mindmark").

  • Best for: K-Fashion and trendy brands. Shinsegae tends to curate "hot" younger brands faster than Lotte.
  • Proximity: It is right next to Namdaemun Market, making it easy to combine high-end shopping with a street food tour.

The Big Three Comparison

FeatureLotte (Main)Shilla (Jangchung)Shinsegae (Myeongdong)
Crowd LevelVery HighMediumHigh
Luxury BrandsMost ComprehensivePremium FocusTrendy/Modern
AccessSubway ConnectedShuttle/Taxi neededSubway Connected
Best ForFirst-timersRelaxed ShoppingK-Brands & Art

The Online Duty-Free Hack (The Real Secret)

If you want the absolute best prices—lower than downtown stores and significantly lower than the airport—you must use Online Duty-Free Shops.

Koreans and savvy expats almost never buy duty-free in person unless they need to see the product. They order via the apps (Lotte, Shilla, Shinsegae, Hyundai) 30 to 60 days before their flight.

Why Online is Cheaper

Online stores offer "Daily Points" (Jeok-lip-geum) that you can download instantly. These points can typically offset up to 30% of the purchase price.

  • Retail Price: $100
  • Member Discount: $90 (10% off)
  • Point Usage: -$27 (30% of discounted price)
  • Final Price: ~$63

This effectively gives you nearly 40% off the retail price found in regular department stores.

📖 How to Use Online Duty-Free

⏱️ 45 minutes🟡 Medium📝 4 Steps
1

Step 1: Download the Apps

Download 'Lotte Duty Free' or 'Shilla Duty Free' apps. Ensure you download the 'English/Global' version, not the Korean domestic one.

💡 Tip: Create an account and input your passport and flight details immediately to unlock welcome points.
2

Step 2: Collect Points

Go to the 'Event' or 'Benefit' page daily. Click 'Download All Points'. You can often gather $30-$50 worth of points in seconds.

💡 Tip: Points usually expire daily or weekly, so download them on the day you plan to buy.
3

Step 3: Place Order

Add items to cart. At checkout, apply the maximum amount of points allowed. Pay via credit card (foreign cards are accepted).

💡 Tip: Order deadline is usually 3-5 hours before your flight time.
4

Step 4: Pickup

Pick up your goods at the 'Duty Free Pickup Counter' at Incheon Airport on your departure day.

💡 Tip: Do not open the sealed bags until you reach your final destination.

For those interested in Korean skincare products specifically, online duty-free is the best place to buy bulk sets of masks and serums. Check our complete guide to Korean skincare routine for product recommendations before you browse.

The Purchasing Process: Step-by-Step

Whether you shop downtown or online, the logistics of getting your goods can be confusing. Here is the breakdown.

1. Requirements

To enter a downtown duty-free store or buy online, you strictly need:

  • Passport: Original physical passport (copies are sometimes accepted at counters, but originals are needed for the purchase).
  • Flight Information: You must have a confirmed departure ticket (e-ticket) from Incheon (ICN) or Gimpo (GMP). You generally cannot buy duty-free if you are leaving by ferry from Busan unless you shop at a Busan duty-free branch.
  • Timing: You can buy up to 60 days in advance of your flight.

2. Payment

  • Currency: Prices are displayed in USD but can be paid in won (₩) or by credit card. The store will apply their own daily exchange rate.
  • Strategy: If your home currency is strong against the USD, pay in USD via credit card. If the Won is weak, paying in Won might save you a slight margin depending on your bank's fees.

3. Immediate vs. Airport Pickup

This is the most confusing part for beginners.

  • Foreign Brands (Gucci, Estée Lauder, etc.): You CANNOT take these with you from a downtown store. You will receive a "Exchange Voucher." You must show this voucher (or your passport) at the airport pickup zone to get the physical goods.
  • Korean Brands (Sulwhasoo, Gentle Monster, Ginseng): You CAN often take these with you immediately from the downtown store, provided the store allows it. However, if you choose to take them, you must not open them in Korea if they are liquid/gels over 100ml (due to carry-on restrictions) or if you want to strictly follow tax laws. Note: Many travelers prefer airport pickup even for Korean goods to avoid carrying heavy bags.

The Airport Pickup Timeline

✈️
Check-in

Flight Check-in

Check in your luggage. Do NOT put your voucher in your checked bag.

🛂
Security

Immigration & Security

Go through passport control and security scan.

📍
Locate

Find Pickup Counter

Look for 'Duty Free Pickup' signs. Usually Gate 252 (T2) or Gate 11/46 (T1), but check your receipt.

🔢
Queue

Take a Number

Scan your passport at the kiosk to get a waiting number.

🛍️
Pickup

Verify & Collect

Staff will verify items. Sign the receipt. Do not lose these bags.

Incheon Airport Duty-Free: The Last Chance

If you didn't have time to shop downtown, Incheon Airport (ICN) is a shopping paradise in itself. In 2026, Incheon Airport continues to rank as one of the world's best for retail.

Terminal 1 vs. Terminal 2

  • Terminal 1: Home to Asiana Airlines and many LCCs. It has a massive Shilla Duty Free section for cosmetics and perfumes, and Shinsegae for luxury fashion.
  • Terminal 2: Home to Korean Air and SkyTeam partners. It is newer, less crowded, and features high-end boutiques like Chanel and Hermes with generally better stock availability than T1.

📋 Airport Shopping Facts

Opening Hours
06:30 - 21:30
🌙
24H Stores
Selected Liquor/Tobacco
💵
Currency
USD/₩/EUR/JPY

If you are trying to decide how to get to the airport to ensure you have enough shopping time, read our comparison of the Airport Limousine Bus vs AREX Express Train.

Price Comparison: Duty-Free vs. Local Retail

Is it actually cheaper? Let's look at a typical price breakdown for a popular item, the Sulwhasoo First Care Activating Serum (90ml), based on 2026 average pricing.

💵 Sulwhasoo Serum Price Breakdown

standard
Department Store (Retail)₩140,000

Includes VAT. Get tax refund of ~₩9,000.

deal
Online Duty-Free₩95,000

Base duty-free price + 30% point usage.

Verdict: For high-end items, Duty-Free is the winner. For cheap items (under $30), the difference is negligible, and it's better to buy at Olive Young for convenience.

For a deeper dive into the best brands to look for, check our article on best under-the-radar K-beauty brands.

Important Customs and Limits (2026)

Knowing the prices is half the battle; knowing the legal limits is the other.

1. Purchase Limit (Abolished)

In the past, there was a limit on how much a Korean citizen could buy. For foreign tourists, there is technically no cap on how much you can spend in a duty-free shop. You can buy a $50,000 watch if you want.

2. Duty-Free Exemption (The Real Limit)

This is what matters when you return to your home country.

  • Returning to USA: usually $800 USD exemption.
  • Returning to EU: Varies, but often around €430.
  • Returning to China: RMB 5,000.
  • Re-entering Korea: If you live in Korea and travel abroad, you can bring back $800 USD worth of goods tax-free. Anything above this must be declared.

3. Liquid Restrictions

This is where many travelers fail.

  • Transit Passengers: If you have a connecting flight in another country before your final destination, DO NOT buy liquids over 100ml at Incheon Duty-Free unless they put it in a specific STEB (Security Tamper Evident Bag).
  • The Rule: If you transfer in the EU or USA, security may confiscate liquids bought in Seoul even if they are in sealed bags. It is safest to buy liquids only if you are on a direct flight.
🏠Local Insider Tip
M
Min-ji Park✓ Verified
Duty Free Manager, 8 years
"

"If you are transferring in Dubai or Doha on your way to Europe, your sealed duty-free bags from Seoul are usually safe. However, if you transfer within the US (e.g., Seoul -> LAX -> NYC), you must put your duty-free liquids into your checked luggage at LAX before your domestic flight. TSA will confiscate them at the checkpoint."

Based on first-hand experience|E-E-A-T verified content

What to Buy: The Best Value Items

To maximize the value of your duty-free shopping trip in Seoul, focus on these categories where the price gap is widest.

1. Korean Cosmetics (High End)

Brands like Sulwhasoo, The History of Whoo, and Hera are significantly cheaper in duty-free sets. The "Duo Sets" (two bottles of serum) or "Travel Exclusive" sets offer value that you cannot find in regular stores.

2. Ginseng (Cheong Kwan Jang)

Red Ginseng is Korea's most famous health supplement. The "Extract" sticks are perfect gifts. Duty-free prices are about 15-20% lower than the official Cheong Kwan Jang stores in the city.

3. Gentle Monster Sunglasses

While the price difference isn't massive (maybe 10-15%), the stock at Incheon Airport T2 is fantastic. Since they are a Korean brand, you can buy them downtown and take them with you immediately in many cases.

4. Tobacco and Liquor

Tobacco is heavily taxed in Korea and most Western countries. Buying a carton of cigarettes (like Esse) at Incheon Airport costs roughly $30 USD, compared to $45+ in the city or $100+ in countries like Australia. Scotch Blue and Ballantine's also frequently run "Buy 2 Get 1 Free" promos at the airport.

For luxury fashion lovers, check out our guide to Seongsu-dong luxury pop-ups to compare the boutique experience with duty-free.

Pro-Tips for Smart Shoppers

Duty-Free vs. Tax Refund (Olive Young)

👍Pros
  • Duty-Free is cheaper for luxury/premium items
  • Online pre-ordering saves huge money
  • No tax refund paperwork needed
👎Cons
  • Cannot use items immediately (must wait for airport)
  • Crowded pickup counters
  • Liquid restrictions on transfers
  1. Use the Lockers: Lotte and Shinsegae duty-free floors are crowded. Wear light clothing (it gets hot inside) and store your heavy coats/bags in the subway lockers at Euljiro 1-ga or Myeongdong station before going up.
  2. Check the Exchange Rate: Duty-free prices are pegged to the USD. If the won is very weak (e.g., ₩1400 = 1 USD), it might actually be cheaper to buy "Tax-Free" in won (₩) at a department store than "Duty-Free" in USD. Use a currency converter app.
  3. Don't Miss the Gate: Allow at least 30 minutes for duty-free pickup at the airport. The counters for Lotte and Shilla are right next to each other, but the queues can be long during morning rush hour (8:00 AM - 10:00 AM).

Frequently Asked Questions

Common Questions About Seoul Duty Free

If you bought 'Tax-Free' goods (Instant Refund) at a local shop, yes. If you bought 'Duty-Free' goods picked up at the airport, you are already leaving the country, so you open them on the plane or at your destination. Technically, you should not open sealed STEB bags until you reach your final destination.
If you miss your pickup due to time constraints, the order is automatically canceled. The refund will be processed to your credit card within 2-4 weeks. You cannot have them shipped to you.
Generally, yes, compared to US or Chinese retail prices. However, European luxury brands are often cheapest in Europe (France/Italy). Korea is competitive, but check the exchange rate.
No. The name on the passport, the boarding pass, and the duty-free order must match exactly. You must pick it up personally.
Yes. While some shops accept a clear photo, the main downtown duty-free service desks usually require the physical passport to register you for a membership card and process the first purchase.
It is usually located near Gate 11 (East side) or Gate 46 (West side) in the transit area, 4th floor. However, locations change, so always check the map printed on your exchange voucher.

Have more questions?Contact us →

Duty-free shopping in Seoul is a high-reward activity if you navigate the system correctly. By utilizing online pre-orders for cosmetics and visiting downtown stores for luxury goods, you can effectively pay 20-30% less than retail prices. Just remember to keep your passport handy, watch your flight time, and leave enough space in your carry-on for that airport pickup haul. Happy shopping!

About the Author

Korea Experience Team

Written by the Korea Experience editorial team - experts in Korean medical tourism, travel, and culture with years of research and firsthand experience.

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